Caregiver Training & Education: Everybody Wins
- Candyce Slusher
- Jan 23, 2024
- 2 min read
Updated: Feb 3

Have you considered the different options and reasons for caregiver education? Some may say, "Why bother?" It's more money and extra work for somebody but there are some good reasons to offer this, such as…
Skill Enhancement: Caregivers come with initial skills and learn on the job, but additional education can accelerate their growth, boost confidence, and improve marketability. Starting a caregiver with minimal skills is common, but as clients' needs increase, advanced training becomes crucial. Additional education benefits both the caregiver and your agency.
Client Confidence: Clients often inquire about caregiver training. Offering a robust training program can instill confidence and enhance marketing, especially if you offer specialty programs like dementia, Parkinson's, or neurological care. Being able to explain your training programs can reassure clients of your caregivers' competence.
Timing of Training:
Orientation and Ongoing: Integrate training into orientation and maintain ongoing education. Knowledge evolves, and so should your training programs. Even though basic policies are covered during orientation, continuous education ensures caregivers stay updated with the latest information and practices.
Continuous Learning:
Stay Updated: Regularly update training materials to include the latest research, non-medical interventions, and equipment. For instance, understanding dementia has evolved significantly over the years, and staying informed about these changes is essential.
Incentives: Consider incentivizing training with raises or bonuses. Some agencies pay for training, while others offer different incentives. Providing a program with numerous topics allows caregivers to choose and receive rewards for their participation.
Implementation:
Online Training: Utilize online programs to reach caregivers efficiently. In-person sessions can be prohibitive in terms of time and cost. Offering training options that caregivers can access on their phones is practical and convenient.
Choosing a Training Program:
Variety: Ensure the program offers a wide range of topics to match diverse client needs. A program with at least 100 different courses can cater to various skill levels and client requirements.
Accountability: Track completion of training through videos, tests, and certificates. This accountability ensures caregivers have completed the necessary training.
Affordability: Choose a program that fits your budget. Free resources like YouTube can be supplementary options. Consider the size of your agency and select a program that is both affordable and sustainable.
Flexibility: Ensure the program allows you to exit the contract if it doesn’t meet expectations. Flexibility is crucial if the training provider fails to deliver on their promises.
Please reach out if you have any questions. candyce@slusherconsulting.com
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