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Administrative Education & Training
I believe that true leadership is evident in the successes of those they lead. A happy team serves happy customers! When your team is responsible for the well-being of others, they have daily stressors and vast responsibilities, they need ongoing professional support, education, and team building. Let me help with your business challenges and strengthen your team. I can help you improve client care, employee and client satisfaction, caregiver turnover, and boost your reputation. Work with a trusted leader in Home Care.
Public speaking topics:
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The Customer Service Code​
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Taking QAPI Seriously in Home Care: No Client Left Behind
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Self-Care in Home Care
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Client/Patient Centered Care
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Dementia specific training
Team Building
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Effective communication
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Accountability
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Conflict resolution
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Improve client satisfaction
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Creative problem-solving
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​Team building activities
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