Training caregivers in a Texas Personal Assistance Services (PAS) agency can be confusing—especially when many policies and consultants mix home health rules with PAS rules. In this video, Candace Slusher of Slusher Consulting explains the actual training requirements under the Texas Administrative Code (TAC) so PAS agencies can stay compliant without creating unnecessary work.

Agencies that leaned too heavily on one source—no matter how reliable it seemed—found themselves scrambling when circumstances changed.

Advance directives are legal documents that outline a person’s wishes related to medical care and decision-making if they become incapacitated

If you’ve turned on the news lately, you know the world feels less predictable than it used to. Violence seems to happen anywhere—often to people just going about their day. For those of us in home care, that reality hits especially close to home.

If you’ve turned on the news lately, you know the world feels less predictable than it used to. Violence seems to happen anywhere—often to people just going about their day. For those of us in home care, that reality hits especially close to home.

If networking is stressful, read this to gain a new perspective on this sometimes scary aspect of marketing.

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One of the most common questions new home care agencies in Texas ask is, "Are we doing it right?” With so many rules, forms, and documents to manage, it’s easy to feel unsure—especially while waiting for that first state survey. Here’s what agencies need to know to stay prepared. **The Rules Matter** Surveys are based on the standards in Chapter 558 of the Texas Administrative Code. They’re not light reading, but that’s the rulebook—and surveyors will follow it closely. Agenc

Caregiving can be tough, but sometimes the biggest challenges don’t come from the clients—they come from their families. Clashing opinions, unrealistic demands, or outright hostility can make caregiving much harder. Read how to handle these situations and keep things running smoothly. Family Dynamics: The Tough Stuff Family disagreements can turn caregiving into a battlefield. Conflicts over plans or finances often leave caregivers caught in the middle. Some families expect m

If tough conversations are difficult for you, create a solid strategy to handle them. This blog and video could help.

If tough conversations are difficult for you, create a solid strategy to handle them. This blog and video could help.

If you can't provide the solution, be the one who points people in the right direction.

In non-medical home care, emergency planning with your clients is of utmost importance. They need to know their plan, and it's not you!

Let’s dive into the topic of employee tax status and clear up some common misconceptions. Many folks think they can just hand out 1099 forms and dodge employee taxes, but it’s not that simple. When it comes to IRS definitions, things get a bit more complex. Let’s break it down! First off, using 1099 forms might not align with the requirements for in-home caregivers. Sure, it might save you some money short-term, but it’s risky business. The IRS defines a 1099 contractor as so

If you're currently or wanting to provide live-in care, don't miss these basic tips to keep you in compliance!

Starting a new home care agency can be tough, especially when it comes to marketing. With so much advice out there, it's easy to feel overwhelmed. But don't worry—we've got some practical tips from Slusher Consulting to help you get started. Start Where You Are: No matter your level of experience, there's always something to learn. Use tools like Google to find local organizations and potential partners. Check out provider lists to see who you can connect with in your communi

The value of Caregiver Education in home care is... priceless!

Diversity and Inclusion and Ethnicity can become a topic of conversation with your clients and in order to protect your agency, your caregiving staff, and sometimes even your clients, when this topic comes up it needs to be addressed head on. Discrimination Is Not Acceptable—Period If a client discriminates against you or your staff based on ethnicity, culture, sexual orientation, religion, or appearance, you do not  have to serve them. Other agencies may tolerate it, but you

The death of a client is an inevitable part of home care. Whether it’s expected or comes as a surprise, knowing what to do can make all the difference. If you’ve experienced this before, you’ve likely learned a few lessons. If not, this guide will help you prepare for when it happens. When a Client Dies Expectedly In the best-case scenario, clients with life-limiting illnesses are on hospice care. Their medical team provides the necessary support, and everyone knows what to e

Reporting in home care looks different depending on where you’re located—some states have strict requirements, while others don’t ask for much. But even if no one’s making you do it, keeping timely and accurate records is just smart. It helps you run a solid agency, deliver great customer service, and take the best possible care of your clients. Let’s dive into the key areas you should focus on: Complaints Complaints happen to everyone—even the best agencies. Whether it’s a s